-Năng lực: bao gồm các kỹ năng của

-Capacity: This includes the skills of the individual or group, the organization process and the interactions between these factors, through which resources companies are linking back. Crude energy very hard can be defined. Personal skills may be copied by other companies hired back at a higher price.

Competences: including the skills of individuals or groups, the organizational processes and the interaction between these factors, through which resources are linked to the company. Capacity is difficult to define. Personal skills can be copied by other companies hiring again at a higher price.