Front desk profession is a profession occupies an important position in the business and to the decision of the business of the business. The front desk staff was the first and is the last person to represent the company to catch, exposed and farewell; who played an important role in the introduction of the promotion company, to attract and retain guests; people need to have professional expertise, have foreign language proficiency, shape, have the ability to communicate to behave with understanding social-cultural. Each gesture, action, the making of the front desk staff are all impact the customer's decision.2. The reception is representing the company, as "sales person", provides all information about the company's services. Not merely to provide information about the company, but also plays an important role in advocacy, referral and ad sales for the company. Through it, the ability to attract corporate customers to increase, will convince more customers to buy the company's products through communication skills, thanks to which the company productivity will be enhanced. 3. Parts reception is the first parts in contact with the guest, created the initial impression about the quality of service of the company. A friendly smile is an important factor for help desk, make an impression with reception reception guests, solve all your complaints and gripes is the Department aware of all tastes, preferences of customers. The front desk closes an important role in helping the Board outlined the strategies to improve the product and the market. The front desk is always directly in contact with customers and answer any questions. .
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