1. Van de that the number of customers increased 20%, it will lead to lack of staff. Because as a fine dining restaurant, the percentage of employees, customers are 1:15, but the restaurant is open for lunch and dinner as well, which means 7 hours trading. If we plus preparation time, transaction time and cleaning time it will become for more than 10 hours of work each day, but there are only 12 employees and between 2 and 3 hours of a day changes to be a very difficult decision of if we do not plan to recruit more staff. My opinion, I will decide that hiring two more wait staff (1 FT and 1 PT Grade 3 Grade 3), 1 more bar staff (PT grade 3) and one instructor (PT class 4). This decision will be helpful because we will have enough staff, but do not need to pay for overtime and avoid changes to employee spilled. For recruiting tool, I will use the job description to outline the duties and responsibilities related to the job and the staff combined with a specification to specify the personal qualities, skills skills and knowledge necessary to perform the job.
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