We have new information about the disputed charge on your Capital One account. On your 12/14/2015 statement, a credit was issued to your account for $ 124.37. However, the merchant, PAYPAL * PLANTOGRAMI, did resubmit the charge along with supporting documentation. Based on this evidence, unfortunately, we must re-bill the charge to your account. This adjustment will appear on your next monthly statement. We have sent you a letter along with the merchant's supporting documentation. This letter also requests that you provide us with additional information/documentation to support your claim. If we don't receive your response by the date indicated, we'll consider your case closed. If you have questions, please give us a call at 800-887-9177. Our Transaction Support Center Representatives from are available from 7 a.m. to midnight Eastern Time, Monday through Friday, and from 8 a.m. to 8:30 p.m. Eastern Time on Saturday and Sunday.
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