Tourism is becoming a necessity and into the lives of the people of Vietnam. Tourism became the emotional connection that the family, relatives and friends. Through stays as snuggled people, linked together. To get a successful tourism program requires the coordination of many food ideas departments, different jobs: from customer contact, working with vendors, information on the points to ... Just do not eat a standard can also make travel programs awry.
Now that we see the important role of work operating a travel program. To work tour operator convenience, the work does not duplicate or omission, it should have a unified workflow. Recognizing the need and feasibility of this issue should the author would like to implement the project: "Improving processes operating domestic tourism programs at companies Investment and Tourism Sao Vietnam".
The objective study of the subject is the study of the processes existing tour operator from which to make recommendations to improve the process of executive programs at the local tourism companies Investment and tourism Sao Vietnam.
Methodology study of the subject, mainly used methods of data analysis, the information obtained from a secondary source of income.
Besides the introduction, conclusion and references is structured topics into 2 chapters:
Chapter 1: rationale for processes operating tour programs.
Chapter 2: process operating domestic tourism programs at companies Investment and tourism Sao Vietnam, proposals to improve the process.
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