Front "is a combination of activities that occur during exposure, exchange, working between organizations and individuals. Receptionists working in the front line of the company, was the first to welcome customers to contact the company with the mission to create the impression nice yellow, is intermediate receipt and flow of phone calls to the proper professional standards. in charge of administrative tasks such as timekeeping , managing stationery, book airline tickets, book tours, hotels, ...
3. Reception "is the most direct impact on the company's impressive customer inside" India the first object of the client for a professional front must be a good-looking face with a friendly smile and dress neatly, showing nimble behavior dong.Cac energy companies have specific uniforms receptionist. A professional receptionist who understand better than anyone else, the operation of the company, because when necessary they will have to answer questions from partners and customers about your company.
4. In addition to the knowledge of professional knowledge, a professional receptionist needed more understanding of the behavioral culture of communication, know foreign languages, know how to use information technology ... A professional receptionist need to react quickly sensitivity and the ability to resolve situations arising well. Reception to calm even when the customer / partner angry, because anger is only a statement of the telephone reception was enough for customers / partners may refuse to cooperate. That is why a receptionist should have calculated how polite, affable, considerate and know how to cozy up to the opposite.
5. Front not only certain importance in corporate structure, but also a significant impact in their careers, as well as creating a professional working spirit of each person: Calculated voluntarily high, time management good, gentle, enduring great pressure and conflict resolution always know with customers ...
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