-perform inbound parts: these are the main parts, contributed revenues of the company, so that all employees in this Department are professional sales training over the phone before going into formal work. The company recruited mostly female staff in this Department as a psychological blow to attract customers through the Professional are expressed through emotional voice and how to handle situations. -the company's inbound system consists of 60 employees, divided into two work shifts continuously from 8:00 am to 10:00 pm each day. Therefore the amount of the order is confirmed every day is a large number, say a number of retail companies that always desires. based on the results that showed, the retail business by inbound, profits and productivity the enormous consumption for business.
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