Determine the quality requirements and standards for products and projects, and how to achieve that standard, focusing on establishing customer requirements/sponsors, products and services designed to meet the requirements, set quality targets, defined processes and establish control measures used in the monitoring of the process.Must be done in parallel with other planning processes. Create a quality management plan to help guide the project team through the quality activities. Quality management plan is a document that defines the quality standards that apply to the project and the ways to achieve these standards.
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