Psychological Counsellor for Call Centers Window love (19006802)
Time: From May 3/2013 to 8/2015
Location of work: Employee consultation
work Content
Reception and psychological consultation for customers phone call to the first love of the window. Apply foundation knowledge and skills psychological consultations to establish relationships with customers, the customers analyze problems so they believe in themselves willing to confront and offer solutions to your problems
Answering customers' mail through webise: cuasotinhyeu.vn. Ensure the reply to the client brief, understandable and deeply about issues
Achievement
Being the work diligently and hard work do not go off work late and not unexpected
Ensure productivity work well with more than 90 minutes in each Watch and listen to answers on five letters each day. The letter was rated good on the form and content of replies. During the work she has answered nearly 1,000 letters and 13 letters only need to edit one single time.
Paying more than 1,000 letters and 2,000 phone calls during work at a switchboard
Never reprimanded for hours worked as well as the attitude of calls
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