Booking in advance is the agreement between the hotel guest to guest rooms available and other amenities at the hotel at some point in the future. Or can understand, the book is an agreement between the hotel guests in the hotel that have spent time customer specific requirements for use during their stay at the hotel.
Get the job reservation is received, documentation and analysis requirements for the booking room of individuals or groups. Information should determine room rates, number of rooms, length of stay, special requests and customer billing document. The receipt of reservation booking worker in the reception area or in parts sales and marketing execution.
In Vietnam now 2 kinds booking form common direct bookings and bookings indirectly.
booking directly can understand the kind of book to ensure that agreements maintained hotel and guest, which must preserve their hotel rooms for guests to check-out time the next day in days intend to arrive. If you do not use the room and no cancellation, according to the regulations of the hotel, the guest must pay compensation money to the hotel.
For direct booking guests can book a room directly with the hotel or booking through agents intermediaries such as travel agencies, travel agents, airlines, tourism information centers of local or guests can book through the reservation center of the hotel group. These centers receive booking requests of our customers and distribution for the hotel in his system. Guests are provided with free telephone number of the group should be so easy to contact the hotel.
Booking direct is done through:
- Advance payment of room (Prepayment)
- Deposit (Deposit)
- Credit Card (Credit card)
- the travel agents, the company has a contract with the hotel
booking indirectly also called reservations can not be guaranteed that the registration take reservations but only property holding Hotel accommodation between a certain time, depending on the regulations of each hotel (usually 18:00) of the day visitors come. After that if you do not come, the hotel may cancel the room and other offers.
Book online can be placed through phone, fax, email and internet. In this era of information technology coogn, want to learn one particular attraction, approach the fastest, most convenient of tourists is through the internet. Foreseeing this, many tourist attractions, travel companies have focused on investing in promoting its image over the Internet in many forms richness and diversity. Clients can search in multiple booking sites in the country such as:
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