Along with the process of socio-economic development, activity of commercial banks (URBAN COMMERCIAL) increasingly develop and achieve certain achievements on many fronts, such as: modernizing technology, provide new service products, risk management, operational restructuring direction customers ... Accordingly, retail operations increasingly large in the operation of the URBAN COMMERCIAL and brings many benefits. Review on the socio-economic perspective, the retail activities improved residential life, reduce social costs, improve civilization in payments. Review on the financial perspective, management and retail activities in dispersed and limited risk, creating a stable source of revenue for NH, it was a fast growth trend of the URBAN COMMERCIAL in the world in recent years.
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