customer value is the entire set of benefits that customers get when they own the product or service. It is the difference in results when the value that customers get compared to the costs that the client spent to buy the product or service. It also depends on the experience of each client.for example, when a buyer in FPT shop, they get the support and advice of an enthusiastic and fun way of salespeople, besides they also buy quality product line with depreciation, which they left to buy that product, then it is the value that the client received.
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