The establishment of relations with clients: on the basis of market segmentation, customer group has been defined, the Bank uses the direct marketing tools to reach customers, learn customers ' needs with products and services policy of the Bank to take out the policies offered for sale.Exploitation of relations with clients: on the basis of client platform has been established, make offers the Bank's products and services to satisfy the needs of customers.Active process with tight rhythmic coordination of staff and the direction of enthusiastic room leader VPBank-PGD Binh has increasingly developed, completed his tasks function correctly specifically in the growth projections for trust products through the years from 2013-2015 and 2016 projected will increase very high with the current economic situation on the other, the volume of goods have high consumer demand
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