The content of the internship report is divided into 3 parts:
Chapter 1: History and development of the company
-The provides basic information about the company such as name, address, website, telephone company. The process of formation and development, functions, tasks and organizational structure, the performance of the company from 2012 to 2014, the strength and weaknesses of the companies in the business.
Chapter 2 : the tour operator company in the country in
this -Chapter will help us better understand the steps in the process of the tour operator, the actual work during this internship, as well as the task at my company. Process operating tours include 10 steps:
+ Negotiation with customers
+ Design, build programs detailing
+ Put partner services
+ Advance Tour
+ Transportation with tour guide
+ Meetings Group travel
+ Confirm with the partner services
Accountants tour +
+ Contact customer after the tour
strengths, weaknesses of processes
Chapter 3: Conclusions, recommendations and lessons learned
- this chapter summarizes the contents of the report, some suggestions for the business operations of the company as well as the experience that I learned after the 8-week internship at the company. Plans to develop the strengths and weaknesses, improve myself in the future.
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