most often it is the company travel hotel Hoang yen and the Opentour company (with number of passengers give Hoangyen-tour on average 1 year amounts to 30% of the total number of passengers that 5 companies sent most guests were sent to Vietran-tour). So Hoangyen-tour needs to continue to create good relationships with the special tourist company with 2 companies on, create all favorable conditions for them to be able to encourage them to send to Hoangyen-tour more. customer feedback about the product of Hoangyen-tour: each unit has a private customer care. But usually with the travel program pairing based like this, when the tour ends, the company sent will call customers and asked about the trip, the service that Hoangyen-tour provides can not, there is no client satisfaction, and can apply to a couple of the suggestions from customers to be able to serve well more for the times go next tour
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