In the transaction process, if there are any comments questions about products, services, or discovered deficiencies within the profession, style and spirit of service, the only Moon fashion are looking forward to getting feedback from the customers.Handling policy questions-complaints Purpose: Is committed to providing customers with the products and services of reliable customer care with high quality; and ensure consistency in internal the only Moon fashion in handling and resolving enquiries-complaints of customers. This includes the verify carefully each complaint and given a measure of resolve on the basis of that analysis.The training and perfecting constantly processing will be applied to ensure the questions-customer complaints resolved in a timely and attentive. Send enquiries-complaints The customer service staff of the only fashion Yue will provide information and appropriate assistance to ensure that the questions-the complaint is sent to us in an effective way.The client can submit to using the following ways:Phone: by calling to number 0911234390-0901469904, Mon-Sun: 8:00-00:00Email: Send e-mail to: thoitrangcongsominhnguyet@gmail.comMail: customer care the only fashion Yue-address: 656/50 CMT8 St., Ward 11, dist 3, HCMC The time limit for answering enquiries-complaints All enquiries-customer complaints will be recorded, and was slow to respond in the allotted time is 48 hours since the reception (excluding Sundays), and will be dealt with effectively at the latest within 7 working days.The outspoken comments and your authentication is extremely valuable for the development of the only Moon fashion according to his motto.Sincerely thank you!
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