What do employees expect? What do customers expect when they walk in? What behavior do these routines encourage? When a new problem is encountered, what rules do people apply when they solve it?
What do employees expect? What do customers expect when they walk in? What behavior do these routines encourage? When a new problem is encountered, what rules do people apply when they solve it?
What do employees expect? What do customers table khi chúng expect walk in? What Encourage behavior by những routines? When a new problem is gặp, what rules apply so khi chúng người solve it?