The process of evaluation and compensation insuranceAuto insurance claims is always one of the issues that are the concern of the media owners at the start of the insured. In the event of incidents related to the car, to be able to receive compensation from the insurance, car owners should take steps according to the following procedure: 1. notice the accident when a malfunctionWhen the car was crashed, the first step of the auto insurance claims process that is driving, vehicle owners must immediately call the insurance unit (with PTI by number 1,900,545,475) to report the accident, reported information includes:-The name, the recipient's phone message-Car number plates-The date and time, location, accident happeningsIn about two hours from the time of receiving the call, the examiner staff will be present at the scene.It is compulsory to drive downloads according to ensure full enjoyment of rights if not penalty sanctions in the insurance process (patent level from 10 to 50% of the total repair costs) in some cases the insurance unit also refused to compensate if the violation of this provision. 2. the initial accident handlingIn case the insured vehicle does not collide with the third person, process insurance claims examiner specifically as follows:• Physical loss estimates from, under 5 million or causes of losses caused by hard objects outside the impact damage of glass, lamps, mirrors are not necessarily endorsed by the traffic police or public safety/local government where the accident occurred.• Physical losses estimated at over 5 million to 10 million are not necessarily endorsed by the traffic police or public safety/local government where the accident occurred but the assessor of the insurance company have to field verification inspection.• Physical losses estimated at over 10 million must be certified by police or public safety/local government where the accident occurred or assessor (GDV) have to come in the scene. The case of the insured car collided with third persons, process insurance claims examiner specifically as follows:• Material losses estimated from below 20 million must have confirmation of the traffic police or the confirmation of public safety/local government where the accident occurred or GĐV must come in the scene.• Physical losses estimated at over 20 million must have records of traffic police and GĐV to come in.In the event of an error by a third person, the customer reserves the right to transfer and compensation for vehicle third party insurance under the guidance of PTI. Note, the traffic police records will include: diagrams; Report on the examination of the scene; Report on the examination of the media; Minutes of resolving traffic accident. 3. process of conducting insurance claims examinerWithin 2 hours from when the vehicle was taken to the factory, assessor of the PTI will coordinate with car Owner/driver and stakeholders conducted evaluation of the damage to the car. The insurance company will fully authorized for assessor in deciding to repair or replace for a category of losses. Results of projects are recorded in the minutes are signed by examiner staff of examiners and representatives of the insurance company is the end result. 4. auto insurance claims processingAfter the car was repaired, if Complete and valid dossier, within 2 working days, PTI will guarantee payment at the repair yard in PTI's link system. The customer only needs to sign the minutes, contracts, liquidation (if available) and get the car. The case in addition to the system, You need to inform your insurance company in order to have the appropriate disposal measures.Postal insurance with PTI, you can also check status via SMS according to the syntax of other PTI_KH_S the certificate on the 8008.Above is the process the steps to perform the assessment and compensation insurance. To be able to complete the automotive insurance claims procedure a the most convenient and fast, you need to coordinate closely and to comply with the provisions that the insurance company.
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