Hello Tatishev,
we're contacting you about the case you opened for Apple iPad 16 GB Wi-Fi, mini, 7.9 in, White And Silver (321375536701).
As a courtesy, we're covering your return shipping costs by providing you a prepaid label to return the item. It's important that you ship the item back in the next 7 days so you can get a refund ...
Be sure to pack the item carefully and securely and to include all parts of the item. The seller must receive the item in the same condition that you received it for you to be eligible for your refund.
To print the label, paste the link below into your browser:
https://www.ups.com/u.a/L.class?8Ra9EkbeYh1ZdE7jp99JWMkPRxnRFIzBj9P0S3
Attach the label to the box, and send the item back to the seller using United Parcel Service (UPS) shipping.
we'll enter the tracking information from the label into the Resolution Center. Once we have confirmation that the item has been delivered, we'll refund you within 3 days for the cost of the item plus the original shipping (as long as the seller hasn't issued you a refund.)
If you decide not to use our prepaid shipping label, you'll need to pay for shipping and add tracking information to your case. If your transaction is $ 750.00 or over, you must ship with signature confirmation.
To add tracking information to your case:
1. Go to the Resolution Center:
http://resolutioncenter.ebay.com
2. Click the "Take action" link to the right of the case.
3. Click the blue "Respond to case" button.
4. Select the "Provide a tracking number" option.
5. Enter the tracking number and shipping carrier (such as USPS, UPS, FedEx, etc.) into the boxes.
6. Click the "Submit" button.
You can check the status of the case by going to the Resolution Center:
http://resolutioncenter.ebay.com
Here are the details of this case:
Claim ID: 5057952001
Item: Mini Apple iPad 16 GB, Wi-Fi, 7.9 in, White And Silver (321375536701)
I hope this helps explain how to use the prepaid shipping label.
If you have any questions, please click "Customer Support" at the top of most eBay pages.
Sincerely,
Amado
eBay Customer Service
[THREAD ID: 1-BZ9O7WL]
eBay
Document ID: 9907684001
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