The branch that is urgently needed to organize training for staff knowledge Debt Settlement. Expertise for handling debt position include knowledge of credit operations and debt settlement professional. Branch does not need to hire more faculty outside, can take advantage of even the very experienced staff in branches to save training costs. Classroom organization can perform 1-2 sessions / month depending on the working schedule of the staff handling the debt and teachers.
Operational credit contains a lot of knowledge, it involves so many areas of expertise and skills, requiring workers related to credit business must constantly cultivate knowledge, learning skills, improve the quality of professional ethics. Branch can organize periodical 1 month / time organizing professional networking sessions between officials openly Debt Settlement and related departments to share the experience gained in the process of work, discuss and solve the difficulties encountered. This has increased the solidarity between workers in the branch, has created conditions for raising the professional staff.
By themselves, each official debt Handling should constantly strive to learn, improve knowledge from experienced staff, combined with the practice of learning comes through the loan files for which they are managed.
with the amount of customers and massive job nowadays, debt handling personnel expenses only 2 branches are too few staff. Moreover they can not embark on solving the difficult jobs, with higher complexity requirements should branch to add from 2-3 Handling personnel experienced more debt to work off bad debts be carried out more efficiently.
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