• Customer clients work the intestines have available business relations • new clients looking to extend business relations When there are orders, customers often find to:19. customer search: • support Society exhibition, fair trade ... • contact us directly using the internet • mediated: product sales agents, commercial centres, embassies, consulates ... • The communication channels: telephone, fax, e-mail, face-to-face sessions.20. Points to note when communicating with customers. Before communicating: • schedule work accordingly • prepare thoughtful content • has the support of important customer care the company • preparing working group to communicate with customers. Determine the goal should be achieved in the process of communicating with customers, before the situation arises.21. While communication • handle situations arising • adjust the communication process in terms of time and content communicate after communication • communication • results of reviews experiences for customers after • regularly enhance problem-solving skills when communicating with customers. A more important thing that is Merchandising when communicating with customers are always interested in profit, warning about the long-term business strategy of the business. Points to note when communicating with customers.22. quality management sp • From when the customer confirms the order and send the details. Merchandiser start tracking your order • From the process modeling-> produce Salesman-> manufacturing (production)-> shipment (delivery)23. The work to do: • grasp the requirements, specified by the customer • noted all the comments template. Inform the relevant departments and production side • control and check the process • When error detection, then immediately discuss and attempt to resolve24. • inform customers the solutions you seek out for production. Need confirmation of the KH before you apply to the production of the work to do:25. Conducting the meeting • meeting with the plant's engineering team before cutting and production • explains the whole these requirements of quality, structure and review of orders • explain how may product • technical team Asked whether initiatives or other garment to save time or manpower26. Before production • control the entire quality of the raw material inputs • Do samples and browse samples of NPL for other parts follow: storage, the French supply parts, engineering plants, NPL QA-QC, QA-QC of customers • technical documents about the order and send the relevant parts27. In production • coordinated with team QA-QC, quality control of products on line • solving problems arising in relation to quality: notice to the customer to confirm if there are any changes • checking of productivity each day to ensure the plant can be delivered on time • check the quality before the final inspection28. PRODUCTION PLANNING29. production planning? 1. Up the program-planning output for product 2. Order – plans to buy raw material input from the suppliers and the output of each stage production of 3. timely, urgently-needed equipment layout plan of each stage of the process to complete orders on time30. • product manufacturing process may end begin Order + Form raw material to check raw materials (the repository) preparing the sample production + production techniques (cutting, sewing) quality control (QC) completed (Is, QA) packing and production client31. Who is planning to produce? Group established KHSX or planning Group established KHSX must contact parts Merchandiser to get the status and details of the order on the date of confirmation and the information are in agreement. From the information that can be KHSX32. Who is planning to produce? Group established KHSX contact production manager on the number of machines needed for the order and times complete Group established KHSX put plans for production manager or Enterprise Manager to implement the plan33. Information needed for KHSX? • Order details such as PO number, name, description, code, customer name, amount, the amount of oxidized • sewing Lines will make the order • the start and finish of every stage: on the cutting, sewing, dry, finish, as the packing, • the number of products divided by each and the amount of gain on the date/hour of each item On the cloth/material • put on (forecast) • check the last row and Date on delivery.34. • Example of Production Plan35. Merchandiser is the Manager orders must enter data into the computer the information about KHSX about progress made and address the order: enterprises, chain name. KHSX-setting Division will take the report from Marketing and Merchandising of the information about all the orders that the company is implementing
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