to be able to do a question, excel is the best support tools:-Descriptive analysis: using the mean, median, variance, and so on to calculate deviation data from questionnaire.-Frequency analysis: after the data from the answer in the questionnaire, we can conclude the frequency of each question.-Cross-tabulation and customer table: Finally, I ll use these figures get and draw out the table of figures to show the relationships between the elements to make a final conclusion.
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