First, on behalf of Vietnam Prosperity Bank (VP Bank) would like to sincerely thank you for your trust and use the services of our Bank.
In regards to your concerns about the debt before maturity prompt, we would like to have an answer:
- To the Bank, we have checked your loan agreement, under which the repayment period in May and June, customers have been overdue contract 02 days respectively LD1424100551 and 01 days.
- the goal prompted calls prior to the maturity of the bank debt is to support the customer in mind the maturity to not overdue and affect the credit history of the customer and if this problem do her sister was not satisfied and reflect that bank officials have not been resolved, we would like to apologize to her for the inconvenience.
- In case you have found to be bothered and payment initiative by loans from the period after proving the banks we will not make the debt before maturity prompted with another client's case and also note in the event of payment to the date that your account is not enough money the system does not lead to the deduction of debt and incurred interest / debt overdue debt recovery department will implement the provisions mentioned under current liabilities of banks.
again we apologize for her proposal has not been timely support. If you need further assistance regarding this matter, please contact us at the email address: VPBankclientservice@vpbank.com.vn
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