Hot line 18001567 is a public service of the Ministry of labor & SOCIAL. Through the position, functions of the line in the child protection system in Vietnam now, the article clearly identifies the social workers perform the role, practice the skills and values of ethics of social work for children through each ca support actual intervention, in line. Through that clearly see the advantages, difficulties that social workers are experienced in the course of transit, from the intervention of the labour sector system-invalids and social to the function body, the social organizations in the country as well as international non-governmental organizations. From there the article lays out the recommendations to help the social workers do the work practice of protection, care of children in the hot line are more effective.Keywords: social workers, children, child protection, connection, the mobilization of resources.
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