2.2.7 Step 7: Confirm with the service partner
for the implementation of any program to make sure the time, place, the service before departure, the company must contact once again with partners to reconfirm the time, program content.
2.2.8 step 8: Monitoring the situation while the customers participating in the tour
clients during the tour goes on, the companies can track the customer by phone or email to ask for guidance on the status of the customer during the trip.
• Solve problems occur when participating in tourism:
in fact, there are many problems that occur when implementing tourism programs, difficult situations. To ensure the problem has been resolved, the implementation of tourism programs should adhere to the following principles:
1. ensure the credibility of the company
2. ensuring customer benefits
3. handling the situation as soon and fastest
4. less money
đang được dịch, vui lòng đợi..