The researchers first introduce themselves, explain the purpose of the interview, express interest in the participants, and actively listen to what they are saying. In order to ensure a comfortable and open atmosphere during the conversation, they will try to create a comfortable and friendly environment, choose a coffee shop for the interview, and start the conversation with gentle and stress free questions. One of the issues to consider when asking participants questions is to avoid asking guiding questions or expressing personal opinions. The question has a broad focus, and in some cases, it can be adjusted to a more suitable answer for the interviewee while retaining the original purpose of the question.
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