Below are the topics chúng today's training session print Covered: - Overview of Remedy - Incident management console (Ticket creation, assignment, updating, resolution, other functionalities) - Priority / SLA definitions - Various print teams resolver AP - Support.mdlz.com - Irequest Next steps: - I would recommend to go through the của team training materials on the below link and come up with specific questions presented you unfortunately have mà WE CAN cover in the next session. https://collaboration.mdlz.com/sites/ KraftFoodsRemedyTraining / SitePages / Welcome.aspx - to cung Lan Hao id's of team members who would require access to the test Remedy System for practice purpose. Let me know if I have missed anything.
đang được dịch, vui lòng đợi..