To stand in the market, hotels must design additional service system varies not only serve to stay but also serves external audiences on the use of services, mainly complementary services fig. Additional services include:
• Services to meet the daily needs: including domestic services as laundry, barber, currency exchange ...; information services, such as places of sightseeing, entertainment, trade ...; economic information, culture, politics, society, sells books and magazines ...; transport services such as custodians and rental vehicles, maintenance vehicles ...; rental items: irons, water bottle, sports equipment ...
• Advanced Services living facilities for guests staying at the hotel: in-room dining, wellness, aesthetics, sauna, swimming ... provide additional equipment such as fax machines, facilities, computers, Cinema ...
• Services to raise awareness for local visitors, country: organizing film screenings, exhibitions, performing Arts; workshops, exhibits, press conferences ... organized tours, cookery.
• brokerage services: brokerage search and organize customer contacts with partners that have needs ; service organizations and representative offices for other companies; organized the reception, contact with customer transactions ...
• Services for guests with high solvency: rentals, instructors, personal secretary, translator; Rental banquet venue, rent musical instruments ...
• Special Services: services for people with disabilities such as strollers, beds, rooms, elevators, waiter ...; child care services; services to buy movie tickets, booking flights, trains, hotel bookings in other territories ...
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