PART 2: Filling in the blanks (2 points)1. commercial services; education 2. foreign markets; affect 3. deregulation; unskilled jobs done 4. manufacturing organizations; personnel or staff 5. Top managers; public authorities 6. the great many people; international marketing7. decision-making; self-discipline.8. the weak and vulnerable; self-discipline9. computers and robotics; boring, mindless, repetitive and mechanical 10. repetitive jobs; different repetitive jobs 11. division; category of car 12. consequently; even though 13. target market; goods or service 14. productivity; throughput 15. task-oriented logic; superior line16. file maintenance; proof-reading17. mobiles phones; developing rapidly.18. Small suppliers; their facilities 19. half-finished items; multi-skilled employees. 20. Physical products; a warranty or guarantee21. manufactures; product lines.22. high profitability; profitable items.23. take account of; monitored and defeated 24. potential market; particular product or service 25. northern cultures; pay-for-performance Part 3: Answer the following questions (6 points)1. Please show the three sectors of the economy.+ the primary sector: agriculture, and the extraction of raw materials from the earth;+ the secondary sector: manufacturing industry, in which raw materials are turned into finished products (although of course many of the people working for manufacturing companies do not actually make anything, but provide a service-administration, law, finance, marketing, selling, computing, personnel, and so on);+ the tertiary sector: the commercial services that help industry produce and distribute goods to the final consumers, as well as activities such as education, health care, leisure, tourism, and so on.2. What is management? State five works that a manager is suggested to the do. Management is the process of getting activities completed efficiently and effectively with and through other people. Peter Drucker, the well-known American business professor and consultant, suggests that the work of a manager can be divided into planning (setting objectives), organizing, integrating (motivating and communicating), measuring, and developing people.3. How many types of company structure? Present the natures of them all.• Hierarchical or pyramidal structure, with one person or a group of people at the top, and an increasing number of people below them at each successive level. • Functional structure, including (among others) production, finance, marketing, sales, and personnel or staff departments. • Decentralized. Each division had its own engineering, production and sales departments, made a different category of car (but with some overlap, to encourage internal competition), and was expected to make a profit.• Matrix management, in which people report to more than one superior.4. Please specify the content of theory X and theory Y.Theory X is the traditional approach to workers and working which assumes that people are lazy and dislike the work, and that they have to be both threatened Theory Y, on the contrary, assumes that people have a psychological need to work and want achievement and responsibility.5. What is JIT production? Give its advantages and disadvantages.In Just-In-Time (JIT) production-also called lean production, stockless production, and continuous flow manufacture-nothing is bought or produced until it is needed. Each section of the production process makes the necessary quantity of the necessary units at the necessary time-which is when it is required by the next stage of the manufacturing process, or by distributors or customers.The main BENEFITS of JIT are the following:5. the Funds that were tied up in inventories can be used elsewhere.6. Areas previously used to store inventories can be used for other more productive uses.7. the Throughput time is reduced, resulting in greater potential output and quicker response to customers.8. Defect rates are reduced, resulting in less waste and greater customer satisfaction.Most companies find, however, that simply reducing inventories is not enough. To remain competitive in an ever changing and ever competitive business environment, must strive for continuous improvement.Disadvantages of JIT:Implementing thorough JIT procedures can involve a major overhaul of business systems-it may be difficult and expensive to introduce.JIT manufacturing also opens businesses to a number of risks, notably those associated with the supply chain. With no stocks to fall back on, a minor disruption in supplies to the business from just one supplier could force production to cease at very short notice. 6. What is marketing? Provide the characteristics of "Marketing 4 p" and "Marketing mix".The "marketing concept" assumes that the producer's task is to find wants and fill them. In other words, you don't sell what you make; you make what will be bought. As well as satisfying existing needs, marketers can also anticipate and create new ones. The best-known classification of these elements is the ' four Ps ': product, place, promotion, and price. Aspects to be considered in marketing products include quality, feature (standard and optional), style, brand name, size, packaging, services and guarantee.Place in a marketing mix includes such factors as distribution channels, locations of points of sale, transport, inventory size, etc. Promotion groups together advertising, publicity, sales promotion, and personal selling, while price includes the basic list price, discounts, the length of the payment period, possible credit terms, and so on. It is the job of a product manager or brand manager to look for ways to increase sales by changing the marketing mix.
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