Listen to the customer. To know how they will react is always a useful tool when in want the product or business promotion plan to become more efficient. Listening to the client also brings other benefits the company is tackling those complaining of the clients an innovative way is also one of the ways identified by new ideas about products or services, opportunities to improve. Besides, listen to the opinions of the employees is very important if you want to lắngnghe customers. Customer care Is all that's needed in that business have to do to satisfy the needs and expectations of customers, i.e. to serve customers in the manner they desire is to serve and do the things necessary to keep these customers are
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