b. Customer:
+ Customer Types:
- retail customers: individual customers
- Distributor: supermarkets, agents + Pressure customers and distributors - Position bargain: the customer can compare Similar products thereby creating cost pressures for manufacturers - Volume buyers direct impact on revenue - Information that buyers get - Specificity of trademarks - susceptibility feel for the price - the difference of the product - The concentration of customers in the industry - the readiness of replacement goods - Engine client C. The supply pressure + customers and distributors - Vinamilk has been limited pressure from suppliers - Vinamilk has autonomy, resources from fresh milk, just depends on the source material powder - Suppliers grade raw material powder for vinamilk: Perstima Pacific, Tetra Pak Indochina d. Potential challengers + Competitive pressure from potential rivals - Attractiveness of the sector - domestic milk market is considered the market with great potential - domestic milk market can continue to maintain pace high growth in the coming years - So the dairy industry is now very much interested now e. Alternative products - Ability to replace the vendor's products - Ability to replace consumer products
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