Second, You do not know how to Improve your product or service if you do not know what's wrong
Complaints Valuable give you information about what's Important to people, what they're willing to spend money on.
A Complaint Is a Gift flips the Traditional Approach to complaints, viewing them as gifts but not as hassles Furniture Organizations nên welcome.
A complaint is an opportunity to bond, to learn, and to recover. It is an opportunity Furniture silence does not nhập.
The great thing about complaints is They are a barometer of how a company is doing in the eyes of the customer, a rich source of information and to find out what's broken and what needs to be fixed . An easy concept to understand but one rarely Furniture Seems to be Evident in today's market place.
and listen to what your Customers are telling you. Get the human side của complaint process right and you have more chance of keeping your Customers for life.
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