Tourism is one of the human resource Most important, the Decisive Factors in the development of tourism, by man is the subject of active Labor. The Department of human resources of tourism To become one of the urgent problems of modern tourism is vì khi travel industry is Ever Growing, the demand for human resources tăng print quantity and quality terms of Both. Meanwhile, tourism thời are lacking human resources, the distribution and quality of human resources giữa Regions, Countries in the world. Want to Become a spearhead to develop tourism sectors requiring high-quality Economic human resources, Particularly in the integration period. Nor does Vietnam located outside the General trajectory mà, although in the Vietnam tourism is a new industry and only really Began to flourish in the late 20th century. This article has outlined the reality and Propose some solutions to human resource development meets the needs of tourism print the new situation.
First, the Obvious Thing is the human resources at present is formed tourism print and trained from many sources over the uneven quality khác, have Expertise to match the required yet. Labour sources have just admit the Lack of excess Labor, have not yet trained to print low-skilled được, but Lacks Expertise qualified technical Labor. Labour in the tourism industry-the hotel has advanced compared to the request sánh little, and almost concentrated in the big cities Exclusively, upscale hotels, Businesses Invested abroad. The local small and medium enterprises, workers do not receive training nhất, Fostering self only, not by professional skills. In total direct Labor today, số qualified workers to the University and over accounted for only 2.3%, are training at intermediate and only accounted for 6.6% College of vocational training, accounting for 13.9%, 18.9% short term Refresher, the figure được large scale training hasnt 58.9%. This ngụ quality of human resources rằng of tourism-hotels in the last years VIETNAM and today still many weaknesses. The proposed solution to solve this problem is to Enhance the development of high-quality training facilities, upgrade the technical infrastructure as well as the professional quality of teacher training. Training programs shouldnt be Focused on the development cũng, and alignment with the fact the Expertise of workers vì this internship is một career requires more coal is merely theoretical. To Enhance Labour thể quota and must have the support, the policy has well-educated được are working in fields of study the short-term professional training to meet quality requirements class.
A second situation is rằng phải mention the between supply gap and demand is quite large. Although direct and indirect số has Increased over the years Labour, the number of mà am also not đủ to implements are increasingly diversifying tourism hoạt tourist products, tourism and the quality of the tourist product-type hotels. Moreover số tourists over the years is tăng. Domestic tourists in 2010 amounted to about 20-25 million passengers transportation, about 5-6 million international passengers transportation, about 1.4 million will Attract direct and indirect jobs for the society. While at present the country has mà only about 100 field and Speciality training center has enough capacity at the level of training and, with a maximum capacity at training per year is 30 thousand người. The numbers above have pointed out the reality of human deficiency in the field of tourism-hotels. The solution proposed to resolve this situation is more preferential policies nên for the quality of work, social benefits as well as wages to Attract more number of participating workers trained to serve in the industry. Next to it is the right of bitter State Investment, Further to develop the Center, the training school with good quality, as well as create the conditionsEND_SPAN for the private organization the private training center established kinds of specialized workers the như interpreters, laundry staff blending the staff, to meet the development needs .. of the industry.
Finally the foreign language proficiency: Currently, half of Labor hơn working in travel not know foreign language, this is a huge limitation of Vietnam tourism. Language can say is the minimum needed to make travel accessible người stuff to international visitors. Employees know one foreign language at Least 45% of the total constitute number of workers (mainly English). Even employees know English well only 15% in the University, còn at levels A, B, c. 2 employees know about foreign languages and over 28%. Theo a random survey by the TOEIC Vietnam (2006 was selected as a partner of elevator construction tourism standard of English to 6 trong tourism industry) Conducted at about 200 business hotels across the country and tour operators, showed employees have a very public mà Low level with the position sánh. The fish, a small number of employees in the only 5-star hotel class score 10/990 of the TOIEC test print. So could see quality of human resources rằng print thời Vietnam tourism is a matter worthy are to Pay Attention. Problem now is We Need to have a strategy to develop Vietnam tourism human resources to meet the demand not only terms of quantity mà phải print Ensure the quality, with a logical structure. The training, the Fostering of human resources quality human resources greatly depends on the training of human resources and Fostering. Want quality manpower, the solution is the pose of human resources trained mà in a way Phải theo norm. The training, the Fostering of tourism human resources in Vietnam thời print GE tiến hành parallel reachable giữa national training system and in the travel business. National training system of universities, and colleges, secondary vocational and professional. Tourist Businesses Including hotels, restaurants and tour operators. Besides the training, in the form of links Fostering or by the Countries, Institutions or foreign-Funded projects will help Improve weak foreign issue for Labor to work in the travel industry-hotels.
Human resources plays an important, role in the development of tourism. Vietnam travel print resources are standing front of the reality of the Lack print quantity, weak print quality; the structure of the level and the distribution giữa enterprises, vùng do not balance; foreign language proficiency, poor information ... This is really Worrying thing for Vietnam tourism industry, Especially khi Vietnam Officially Joined the WTO. Issues raised with Regard to human resources, Vietnam tourism at present is the need for training of human resources; enlist the support of Foreign Cooperation; Mobilize all resources in and outside the country to develop human resources thể for international and regional standards, Contribute to Bringing Vietnam tourism sector became the spearhead Economic là là định party and State.
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