The management theory of the human relations school emphasized the relationship between the people together in work. According to research scientists, labor productivity is not only dependent on external factors (labour conditions, salary increases, vacation, ...) that depends on the psychological factors of individual workers and the labor collective (the interest about the circumstances, your health management for employees , ...)The leaders are often considered important technical and scientific productivity but had to forget the human element. According to Elton Mayo of the non-material factor affecting psychology and labor productivity: psychology has a major influence on the behavior of individual workers, the great influence of the Italian mentality and behavior when working in a collective. Schools of Mayo human factors emphasis, emphasizing the needs of the employee as for Mayo, a new type of leadership through improving the relationship with employees, encouraging and enhancing the level of satisfaction between the staff and management will help increase labor productivity. Through Maslow theory we will know better about employee needs through improved relationships between employees with leadership. Ladder MASLOW's needs are divided into 2 levels: High Level of self perfection, the need for the love and self-esteem, the need for ownership and affection (love). Low levels of safety and security and the need for physically and physiologically.Physical needs or the human body include the need to eat, wear, in ... Safety needs have the safety of life and property safety. relationship needs such as relations between people to people, human relations with the organization or the relations between human beings with nature. Needs to be recognized and respected. This is the desire of the people to receive the attention, interest and respect from the people around. Self made demands that human needs are satisfied when execution is something that interests of AA itself. People mainly act according to the needs. If demand will make them happy and encouraged them to work better, and people are also working to satisfy themselves. So the leader or Manager can control the behavior of the staff by using the tools or measures to the impact on the needs or expectations of them doing them energetically and diligently to work, more enthusiastic when performing their duties and more dedicated to the task.
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