We understand that building a good relationship with the customers is vital factors for a business organization. To attract and retain customers, especially the important guests such as mentioned above, we will make a lot of promotion policy as product discounts, gift cards ship free goods accumulate, and so on. In addition, we will also adopt the "5 minute rule" in answering the questions and feedback from customers. We also try to build a strong organizational culture, all members clearly understand the strategy, market, customers, and partners. Through it, members will transmit belief and their passion for the customer. We concept that the health of the relationship with the customer are sticking closely to the strength of the internal culture.
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