referring to financial performance. Ansari also said that 2016 & Riasi, business activity depends on the loyalty or using other tools of measurement of the quality of the clients. Benligiray (2004) the efficiency of enterprises be made based off the level of completion of the work of the staff. This is also the reason for the success of business thanks to the direct support of the staff. Farrell (1954) argued that when talking about the effectiveness of the company's output must have a set of standard inputs
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