SpecificallyWith a team of managers as workshop Manager, consulting services do not have the basic knowledge about management skills, communication skills, customer, solving the problem of complaints and inquiries from customers. With the management of spare parts is less knowledgeable about automotive engineering. The activities planned to put spare parts, warehousing etc.With the technicians don't understand much about vehicle technique, composition, working principle of every detail on the car. not yet have the ability to test and diagnose the damage by the senses, using instruments for measuring and diagnosis. To achieve this capability, builders must be trained in the basics of mechanical engineering and electrical engineering. With the technician to repair the hull and paint still lack the knowledge of the son of the paints of different companies.To achieve this purpose, the company honda Vietnam needs to plan a training post a management staff and technicians for the after-sales service operation messages
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