Be clear and concise Take time to organize your thoughts and make your deliverables as concise and clear as possible. Your manager and your coworkers do not want to sift through a bunch of words to uncover what it is you are really talking about, or what it is that you want them to do.Don’t forget about digital etiquette Emails and text messages are notorious platforms for communication mishaps. When creating an email, read over it a few times to make sure the tone is professional, there are no grammatical or spelling errors, and don’t forget the first tip—that your message should be clear and concise. If your request is time-sensitive or there is an issue at hand, schedule a follow-up phone meeting to make sure your message is received as you intended. Never, respond to an email or text message if you are displeased or upset, it is very unprofessional and can come back to bite you, especially if it is in response to a message received. It is important to remember that not everyone has mastered or is aware of digital etiquette. Be aware of your body language Be aware of the message you are giving with your body language. Body language includes facial expressions, posture, eye movement, and your position in relation to the person with whom you are speaking with.Observe others Observe how individuals interact with one another. Every company, or department, has its own workplace culture—their way of doing things. This doesn’t mean that your way is wrong necessarily; try and observe how they interact, then figure out how to bring in your own interpersonal style.Don’t Overreact Being put on the spot is always an uncomfortable situation, so take your time to carefully consider your response. It is okay to say “Let me think about that and I will get back with you.” Once you have thought out your response, you will be able to communicate more effectively.Listen A vital part of effective communication is listening. Remember, hearing and listening are two very different things. Too many times, we get caught up in trying to get our point across that we hear what the other person is saying but we don’t listen to what they are saying. Make sure you listen to your manager and coworkers, not just hear them.Be personal Communication doesn’t have to be cold and matter-of-fact. Get to know the people you work with and let them know that you care about them as individuals. Don’t alienate yourself in your office or keep your head down at your desk. Make communicating with other employees a part of your daily routine; then when you do have to discuss an important or touchy subject it won’t be as difficult or awkward.Effective communication is essential for aproductive work environment. So, the next time you
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