I am writing to complain about the poor quality of service at your centre. Everything seems to be worse than what you say in the advertisement.First of all, you say that there are only native teachers, but my class has one teacher and two Vietnamese native teachers. You also say that each class has no more than 20 students but there are over 30 students in my class. Furthermore, in the advertisement, you say we can have books and cassette tapes free of charge but in fact we had to pay for them. To make the matter worse, the classroom is not air-conditioned. That is quite different from the advertisement. Finally, what I do not like most about your centre is the time. The class time is not the same as what the advertisement says. Classes start not only late but also finish early. To resolve the problem, I require you to give me a refund. Enclosed is a copy of the receipt.
đang được dịch, vui lòng đợi..
