I am writing this letter to complain about the service quality of the hotel. I had to endure during my time in the hotel's brothers. Everything in it looks different from the ads that I see. In advertisements that everything seems very good and classy. The shuttle car we are very modern and fully equipped. Room we stayed in was very clean, airy and full everything that we need. The longer you say people are very polite and considerate, we'll be eating good food and the cleanest. But really everything was horrible fact, the cars are old and cramped and no air conditioning, but it is very bad service. The worse thing is that the driver was not polite as to what everyone was saying. You should adjust everything to solve what you've done to us, much more work is your business, so it's very important.
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