​How to contact usWe try to answer

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How to contact us
We try to answer your most common questions in our FAQ, but we know that sometimes you might need to get in touch with us directly. 

If you cannot find answers to your questions here, please note that the best and fastest way to get in touch with us is via the in-game Help function. That way we have access to your account information and can react much faster. 

If you have lost access to your account and never connected it to Game Center or Google+ Sign-in
Simply start a new game and send us the following information from within the new game: 
exact name of the account you lost access to
Town Hall level of the account you lost access to
XP level of the account you lost access to
Country where the lost account was created
If you purchased in-game currency but didn't receive it: 
Please note that all billing is handled by Apple or Google (we do not have access to your billing information), which is why the fastest way to get this sorted is to get in touch with iTunes's Support or  Google Support.

If your game keeps crashing or does not load
Please have a look at our FAQ "My game crashes" and check the troubleshooting. If nothing helps and the situation does not improve please send us an email at [e-mail], and we’ll do our best to help you out.

Kết quả (Anh) 2:

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How to contact us
We try to answer của nhất common questions presented in our FAQ, but We Know That sometimes you might, need to get in touch with us trực.  If you can not find answers to your questions presented here, please note rằng best and fastest way to get in touch with us is via the in-game Help function. That Way We have access to your account information and can React much faster.  If you have lost access to your account and never connected it to Game Center or Google+ Sign-in Simply start a new game and send us information from trong sau new Game:  exact name of the account you lost access to Town Hall level of the account you lost access to XP level of the account you lost access to Country where the account was created lost If you purchased in-game currency but did not receive it :  Please note mà all billing is handled by Apple or Google (We do not have access to your billing information), mà why the fastest way to get this sorted is to get in touch with iTunes's Support or Google Support. If your game keeps crashing or does not load Please have a look at our FAQ "My game crashes" and check the troubleshooting. If nothing helps and the situation does not please send us an email Improve at [e-mail], and we'll help you by our best to out.