As the direct or indirect use of the services of the airline. Currently in Vietnam, according to statistics there are more than 80% of the population use the service not fly, this shows the potential of the low-cost airline market is huge. So the establishment of low-cost carrier has met the needs of the people has reduced transport costs.
The level of the people today are quite high and the use of the internet is no longer a new thing more so the access to information and use the services of e-commerce is a trend. Foreseeing this trend series online shopping form birth and low-cost airline is not out of this trend. The online ticket booking will help the low-cost carrier to save printing costs, shipping costs and many costs related to possible low fares for target customers. Another advantage is the low-cost airline to give users the feeling of flying is now no longer as complex as before, customers just have electronic code that can fly and fly quite simple procedure simple and fast.
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