Frequently asked questions when booking
1. How to book a hotel room at the Best Price? There are two simple ways for you to book a room at the Best Price: Option 1: You call the phone number of the office or the Best Price Hotline for booking and privatized Easily issues: (04) 3978 1425/0936 179 428 Option 2: Have www.bestprice.vn website, and follow these steps: Step 1: Enter City, landmark or hotel name the "Find Hotels" in the search box. Next you continue to fill out the check-in date and number of nights in the hotel. Then click "Search Now" Step 2: You select one hotel from the list of hotels in the screen display of search results by clicking on the "Order Now" at the respective hotel. Step 3: At details page of the hotel, guests choose the number corresponding to the type of room you want to book a room. Then click on the "Book Now". Step 4: At the booking details screen, complete your booking information, contact information necessary After completing step 4, Best Price will proactively contact you within 8 hours of working time to respond to your request. Also, in case you are abroad, or could not be contacted by telephone or via the website booking, you can email with reservation request address details sales@bestprice.vn 2. Best Price Room rates are inclusive of taxes and service charges or not? All room rates are inclusive of tax and service charge. The price customers see is the price finally paid customers. 3. Best Price offers many payment methods? Payment by cash at the office Best Price Payment by domestic payment card Payment by credit card Payment via bank transfer Pay at the 4. If I want to cancel or change booking your room, then how? You contact sales@bestprice.vn Best Price by email or phone: (04) 3978 1425/0936 179 428 to carry out the cancellation or change reservation. In case you want to cancel the room after payment refund depends on the cancellation policy of each hotel or conditions of promotions. You should check the policy before booking. Also, in case the customer cancellation and transfer Best Price must repay the room (appropriate for each case) for the client, the transfer fee would by the customer. If the customer directly to the office to get a refund, there will be no charge. 5. We get discounts if not put much room number? Price Per bestprice.vn listed price and the preferential price for customers bestprice.vn. However if you want a reservation in bulk bestprice.vn will try to negotiate with the hotel and offer a reasonable price. 6. My personal information be kept confidential? Of course. We do not disclose any of your information except some essential information for our partners so that they perform hotel reservation. For more details, please refer to the privacy policy of us. 7. Reservations through Bestprice.vn and direct bookings at the hotel is different how? When you are booking through Bestprice.vn lower price when booking directly at the hotel. Also you are sure that you have room to hold payments for you. Moreover, Bestprice.vn always give a lot of promotions and offers appealing to customers. 8. I can specify special requirements such as book rooms, extra beds, rooms with balconies, etc. not? Amenities and features of the hotel and the hotel rooms are listed on the detail page of hotel details and booking pages. For more options special room, or easily find the type of room suit their needs, customers can themselves choose and book on Bestprice.vn or perform one of two simple ways : Option 1: You enter the information and ask the hotel or hotel rooms fit into the form "Contact Information" link at http://www.bestprice.vn/lien-he.html and click "Submit request ". After receiving requests from customers, consultants of Bestprice.vn will proactively contact you to suggest suitable hotel room as well as further advice on travel information useful. The 2: You can call directly for Bestprice.vn by phone (04) 3978 1425/0936 179 428 for advice hearted and quick. FAQs when booking flights 1. How to book airfare at the Best Price? There are two simple ways for you to book a room at the Best Price: Option 1: You call the phone number of the office or the Best Price Hotline for booking and privatized Easily issues: (04) 3978 1425/0936 179 428 Option 2: Have www.bestprice.vn website, on the "Flights" and follow these steps: Step 1: Fill type and location Destinations in the "Search". To book a one-way ticket, you just fill out date; with your return ticket and fill out date Return date. Next, you enter the amount of Adults, Children and baby if needed. Then click "Find tickets" Step 2: You select the appropriate outbound tickets appears in search results screen by pressing "Select ticket". Then you continue, "Select ticket" for afternoon flight return ticket if set. Step 3: In the detailed info flight, you complete information Passengers and Baggage selected information if necessary and then click "Continue" Step 4: In the detailed info Reservation, check your ticket order and filled Information Contact. Then click "Complete booking". After completing step 4, Best Price will proactively contact you within 8 hours of working time to respond to your request. Also, in case you abroad, or could not be contacted by telephone or via the website booking, you can send an email with your reservation request address details sales@bestprice.vn 2. Best Price fare have not You? Fares are inclusive of taxes and surcharges yet? There is an additional cost anything? Airfares on websites standard Best Price is the price at the time you book tickets. This ticket price includes VAT and service charge, you do not have to pay any duties. In case you buy extra baggage or request home delivery service, you will lose more money prescribed fee 3. Can I pay by card at the office coffee Best Price or not and how many charges? You absolutely can pay with credit cards at office as Best Price: Visa card, Master card, ... For this form of payment, you must pay a fee of between 3-4% depending on the type of card. This fee is stipulated by the bank and that of the customer charge will be transferred to the bank rather than fees collected by the company Best Price. 4. For the flight (check-in) at the airport, what documents need? When do procedures at check-in to boarding, you should have: air ticket (ticket code), or People ID passport / visa (if international flight). Children under 14 must present one of the following documents: birth certificate, under 1 month old case no birth certificate, they must have birth certificate; Certificate of social organizations for children by social organizations are feeding, only use values within 6 months from the date of confirmation. If traveling alone on domestic flights, at an additional guarantee from legal representatives. Where children do not have their own passports, the names, dates of birth and photos of children are recorded and stamped on the passports of legal representatives, including: the father, mother, stepfather, mother farming or guardian. 5. These items must not carry on baggage? Not carrying in hand luggage or personal effects on the plane items: all kinds of knives, swords; sharp objects and materials to cut; batons, broken arm or similar items; needles, matches, lighters, lighter types or utensil in sports. Any instruments or materials that are normally not considered dangerous items but can become dangerous depending on the purpose of use as ice tongs, razors, scissors type, hammers ... The This item may only be transported as checked baggage. Firearms and ammunition of the passengers have use permit must be transported in checked baggage, including the official or state employee assigned to the Important tasks such as escorting criminals, protect the leader ... These people have guns and bullets to present before boarding the plane to ensure safety regulations in air transportation. 6. How to distinguish the real tickets, fake tickets tickets when you have done? To distinguish real tickets, counterfeit tickets is easy. You just call the main switchboard of his airline will fly to check. You just need to give employees PBX CODE code printed on electronic tickets, home
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