Give and receive feedback constantly working results:
When things go astray, do not blame. You should replace the question "Who?" To the question "Why?".
News - and exposed - trust:
Most self-respecting man relatively fragile. If you do not trust your staff can do something, they will not believe that they can, and they will not do. You must have faith in them. You can not just say that you have faith, you should reveal to enhance their confidence in their own ability.
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