We have received your e-mail feedback.
We are very sorry about this incident to misplaced when your 2 items.
We have 2 options for you like this:
- We will try to check again and search for the item you lost and get back you as soon as possible, along with a small gift as an apology from us to send you
- Schools case, your items have actually lost, we will take full responsibility and accept the refund corresponding to the value of the items lost, along with that would give you a promotion card Leads 50% to 5 times used in our stores as apologies with you.
we wish you will continue to support our services.
thank you and wish you a good day cold!
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