7. Quality of service The Bank has implemented the foreign exchange derivative business to serve the needs of customers but there are still many limitations on quality of service as fees, escrow rates, transaction procedure, advice, ... not really satisfied customers. So far also don't yet have a formal survey see how many customers happy with this tool. The cause of this is due to the price of the option contract has not actually sensible enterprises weigh between costs and benefits be disproportionate protection to each other should be unwilling to use the option. Next to it is the procedure of execution, the classification criteria of the Bank is different, many banks haven't announced conditions of use on the website of derivatives business, the lack of detailed instructions from the Bank staff caused difficulties for enterprises wanting to use. The Bank itself also did not wish to expand foreign exchange derivative business. When signing the contract from the client, the Bank will have to go find the reciprocal contracts to balance status. Can see the restrictions did for enterprises not really satisfied when using Forex derivative tools.8. The barriers of the market Besides the characteristics expressed in the low level of development, the Forex market derivatives also reveal the limitations, creating barriers to market access members as subjects market participants have not varied, the product only in simple level. In addition to the URBAN COMMERCIAL also stipulated the minimum contract value inconsistency between these banks (table 7). According to this criterion, it seems easy to contract customers the right to choose with Techcombank, song has the following other regulations, and depend on the Techcombank find reciprocal contracts with other foreign counterparts do not. One other hurdle for URBAN COMMERCIAL as the seller of the option, URBAN COMMERCIAL always the obligation to perform the contract, URBAN COMMERCIAL must determine how the option to charge enough to compensate the price of foreign currencies. So, URBAN COMMERCIAL needs of the customers to be able to mediate or regulate balance risks between collaboration option with the Bank. The Bank must do a job considered as insurance for yourself by signing the contract to buy the right to choose to buy with foreign banks. As such, the option premium collected from domestic customers will be charged to the seller the right to choose, should the Bank entirely without interest. In addition, the number of the bank market participants the option of remaining at least, banks should not have the opportunity of dealing with each other, forcing the banks to go find partners abroad. In addition to the risk of bank rates themselves suffer, banks also have the other risk is the risk of partners if foreign contract partner is not reliable. 9. The level of efficiency and support the stability of the foreign exchange market Development of derivatives business is an important step and decisive to the development of foreign exchange market in the context of foreign exchange derivative market is developing strongly in the world and Vietnam are the world economic integration. Enterprises can use foreign exchange derivative instruments for the prevention of risks and investment rates. However, in present Vietnam sales of foreign exchange derivative business always occupied a very small proportion of Forex trading, less than 10% (in 2011 is 9.5%). Many businesses even when the desire to prevent the risk of rates, but could not reach the Bank. Therefore, according to the experts, the foreign exchange market of Vietnam has yet to promote the effective and not fulfilling its role in the foreign exchange market stabilization, helps the prevention and risk insurance rates for businesses that operate in international trade.10. Ability to supervise, manage the Agency's management of derivative currency: Forex derivative market new Vietnam was established, activities on the market were in the stub level and have not gone to tubercle, although SBV had written market orientation according to the target, but on the contrary, to the URBAN COMMERCIAL always splenic trend of law. So, in fact, have appeared a number of problems: Firstly, the regulations regarding foreign exchange trading derivatives has created business opportunities price difference. According to the rules of determining the exchange rate for immediate delivery and term rates the period 1999-2000, the URBAN COMMERCIAL easily calculated maximum delivered sales rates for a specific date in the future. Similarly, URBAN COMMERCIAL based on the exchange rate for immediate delivery at the time of signing the contract and the magnitude of the regulations for each term, to calculate the exchange rate-term buying in, selling out (decision No. 65, 66). At the time, 6/2000, rates of URBAN COMMERCIAL one month term with a higher rate again buy for immediate delivery at the time of the contract of a duration of one month to date. URBAN COMMERCIAL buy term USD of the customer loss versus buy for immediate delivery. But in return, the level of interest in the market of international deposits rising, URBAN COMMERCIAL ready made buy USD immediate delivery by term rates with levels after a month, then send USD abroad, and find partners to sell the term of 1 month USD according to the provisions of term 1, rates of SBV. In the "carry trade" operations, URBAN COMMERCIAL met three risks: (i) the difference between the selling rate-term 1, and rates of purchase for immediate delivery buy rate term is very small, making URBAN COMMERCIAL foreign exchange loss. But thankfully, enough interest offset business losses. (ii) possibility of URBAN COMMERCIAL search customer agreed to buy 1 month term with the URBAN COMMERCIAL is less, by the free URBAN COMMERCIAL search partners, matching character buying-selling. (iii) when the supply-demand of foreign currency tensions, has pushed the national URBAN COMMERCIAL purchase price for immediate delivery with female sale price for immediate delivery have disparity at only 2, USD/1 USD transactions, even by, making foreign exchange losses from spot trading of URBAN COMMERCIAL as possible. Have to say, this medium sized URBAN COMMERCIAL stage providing services to clients, both activities should market risk, credit risk, operational risk of URBAN COMMERCIAL system is very large. Second, the way the regulation of rates, term rates for immediate delivery has led to two rates displaces each other relatively large with the same term throughout the period 2002-2009. If the market works smoothly, then this is the business opportunity of the price difference for the Bank. But she could not take place in the Philippines due to the URBAN COMMERCIAL response completely the same, rather than having the opposite transaction dimension. Song side of it, have created market expectations about the rate increase. Third, the Swap transactions in Vietnam does not have the function to prevent the risk of rates, which can be used only when the URBAN COMMERCIAL lack of capital available excess USD, USD. Swap transactions require URBAN COMMERCIAL takes a higher cost if the USD loan from SME.Fourth, the way the rules of currency option transactions help magnitude breach agitated URBAN COMMERCIAL rates for immediate delivery. Khi tỷ giá biến động mạnh trong hai năm 2008 - 2009, ngoài nghiệp vụ ngoại hối kỳ hạn, NHNN cho phép áp dụng giao dịch quyền chọn tiền tệ. Do tỷ giá trên thị trường chợ đen có lúc cao hơn so với tỷ giá trong hệ thống NHTM, trong khi nguồn cung ngoại tệ của hệ thống bị hạn chế, cầu ngoại tệ tăng cao, tỷ lệ kết hối chỉ áp dụng với 7 Tổng công ty nhà nước, nên NHTM kẹt vào thế không có nguồn cung ngoại tệ bán cho doanh nghiệp, trong khi doanh nghiệp lại găm giữ ngoại tệ. Theo quy định, các ngân hàng thương mại chỉ được phép bán USD đúng với giá niêm yết, theo biên độ cụ thể ở từng thời kỳ so với tỷ giá bình quân liên ngân hàng. Những thời điểm ngột ngạt, “tỷ giá chợ đen” xuất hiện ngay trong lòng hệ thống, mà nghiệp vụ quyền chọn là một kẽ hở nhộn nhịp. NHTM và khách hàng cùng ký hợp đồng quyền chọn mua, NHTM đóng vai trò là người bán quyền. Vì tỷ giá hợp đồng quyền chọn là thỏa thuận, nên không bị ràng buộc bởi biên độ giao động tỷ giá. NHTM và khách hàng lợi dụng kẽ hở này, ký hợp đồng quyền chọn theo tỷ giá tham chiếu ngoài thị trường ngoại hối tự do, và thực hiện hợp đồng quyền chọn theo kiểu Mỹ, tức là doanh nghiệp - người mua quyền chọn có quyền thực hiện hợp đồng bất kỳ lúc nào nếu tỷ giá có lợi cho mình trong thời hạn của hợp đồng. Thực chất, giao dịch quyền chọn này được thực hiện hoàn toàn giống như giao dịch giao ngay, có điều tỷ giá do NHTM và doanh nghiệp thỏa thuận. Vô hình chung, NHTM đã xé rào tỷ giá, không tuân thủ theo quy định của NHNN về biên độ giao động tỷ giá. Để trám lại lỗ hổng đó, Ngân hàng Nhà nước đã ban luật cấm. Còn nay, số phận của quyền chọn USD/VND đang có cơ hội tái sinh. Ngân hàng Nhà nước đang xây dựng một văn bản với khả năng mở lại nghiệp vụ này, dĩ nhiên là đi kèm với những điều kiện cần thiết.11. The level of integration with the Forex market area and global derivatives Morphology exist new derivatives exchange market just at a simple level. Vietnam does not yet have the facility foreign exchange transactions, the transactions are in the form of OTC. Derivative transactions for the purpose of trading self representing í
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