How to build customer loyalty?
loyalty or good relationships is not an overnight thing can be built. It is an ongoing process, not the end point, require major efforts of the company, from strategic direction to the strategy, program, action must be directed to the customer, especially existing customers have
a number of ways to build customer loyalty
- Saying Thank You
- Enabling users to become customers easily
- Awards and long-term commitment
- and Personalization as requested by the customer
- Interested in customer requirements
- Marketing based on life-cycle stages
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Every company has a strategy to attract customers and retain customers for therefore their own, depending on the specific situation that the company will offer a number of ways
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