3.1.3. To build marketing strategy in which the focus is customer policy aiming to expand and strengthen the close relationship between the small and medium enterprises and VPBank province branch, offices VPBank should intensify marketing as marketing building, training a team of professionals working on marketing , actively seeking customers, market intelligence, to take out appropriate marketing strategies, to satisfy all the needs of your best customers.At the same time each a bank staff must consider themselves as a marketing officer, attracting customers with polite, considerate, enthusiastic, thoughtful, built a lovely staff, always affable, comely, enthusiasm.To make good this VPBank concern the following issues: Expand the scope of operations by establishing more branches, offices to contact with diverse business type, business lines. Make a difference about this type of product can provide credit at home to reduce travel time, increase customer's additional services such as KH consulting services, simplifying loan procedures. The Organization of workshops, conferences and guests to create opportunities for small and medium businesses to meet, exchange experience in manufacturing as well as in the access to capital credit. Have the program advertised in the mass media such as books aimed at introducing and promoting its premium products with the business. Can post news on the business forum, the economic times, the economy of Vietnam.
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