To complete this thesis, I would like to express deep gratitude to Mr. Ma. Nguyen Le Ngoc Hoan, was enthusiastic guidance during graduation write reports. I sincerely thank you teacher, she in the English Department, City University of Technology. Ho Chi Minh was dedicated impart knowledge in the academic year students. With the knowledge acquired during the learning process is not just a platform for the research thesis but also a precious baggage you come into this world to firmly and confidently. I thank the Board Commercial Bank for Investment and Development of Vietnam branch DakLak allowed and create favorable conditions for students to practice at the Bank. Finally you wish you can see, there is abundant health and success in career Noble. At the same wish of her, Uncle, Brother, Sister in the Bank for Investment and Development of Vietnam branch DakLak good health always, achieved great success in the work I sincerely thank you teachers in the English Department , University of Technology, Ho Chi Minh City. Special thanks to Mr. cũng extended Pham Minh Thanh (CEO), Mr., or type assistance in data collection chúng
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