a method that helps businesses reach and communicate with customers in a systematic and effective management of customer information, such as account information, needs, communications and other issues in order better customer service. Through the main factor is the trust, customer satisfaction. Customer relationship was a business strategy including marketing strategy, training and services that enterprises supply to customers. Enterprises can choose a solution reasonable customer relationships based on customer criteria set in the center, concerned about the needs of customers in order to achieve the goal is to maintain a good relationship with customers customers and achieve maximum profit in business
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